Wednesday, July 29, 2009

week 1 EOC. Quality customer experience

A time where I have had good quality customer experience was when I had went back to Arizona for mu cousin's funeral. We went to this resturant Garcias. It was the only place where we can think of to eat at the time of night and somthing we would all like. It was about 30 minutes untill closing. and there was nine of us too. We had just got back from my cousins funeral so we were all pretty down. It was about eleven o' clock p.m. we were all so tired, we had'nt had no sleep from driving since four a.m . The servers and hostess were so nice they did'nt mind us being there so late. There were so nice to us and gave us the best service we have ever had in a resturant. Not mad or no attitude about anything. They were more than happy to serve us. We didn't have to ask for more of anything they refilld our chips, salsa, and drinks with no qustions. They couldnt have been more than happy to serve whatever we wanted. They even came and had convorsations with us like they had known us forever. They made all of us feel right at home. We couldn't have been more comfortable. My cousin even spilled his soda all over the table and they had no attitude to clean it up. So super friendly. They got a great tip from us in the end. They made us feel so much better. We were very satisfied when we left the resturaunt.

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