Week 3: How I buy stuff

There are a couple of ways I base my buying decision. one way I base my decision on is by my mother. I've got used to alot of items my mom uses. Since my mom always have bought those items and brand then they must be good to be using them that long. Why would I change all of a sudden now? For example my mom always bought Pantene hair products, so I got used too using that product so now I buy Pantene. Mostly every thing I buy is influenced by my mom. So I like sticking to her products.

I also base my decisions on by television. If something appears to look good on t.v. then I like to try it. Television always like to get you for their products. make-up ads and commercials always get me too. They always make me want to try their products as well as hair products.

Week 2 EOC: Me as the customer and what I buy

I am a 19 year old Hispanic young women. Being a girl plays a big role in what I buy. I have a lot of necessities that I need to buy. And certain items by just being me that I like to buy. By leeping up with my hygene ofcorse I need to buy soap, shampoo, conditioner, razors, toothpaste, and ect. And with every product I use I have to use certain brands of my choice. For my my make-up I use only Bare Minerals because to me that is what works best for me. Other examples I only use Pantene for my hair and salon products for my hair. I'm just that kind of person who chooses to do so. If it's not the brand I choose not to use it. So that means I have to spend a little bit extra then others have to spend.
Not only items for my keeping up with myself but other things such as laundry soap house cleaning products. All laundry soap is a must for me and so Windex and Mr. Clean products. I also, o only buy certain food for my dog, Cesar's dog food.
I am also the "sucker" customer. If I see something on television that seems pretty cool I want to buy it. I think I need every unnecessary item I see on t.v. I have no idea why? I just want them I guess. So I go ahead and try them out.
Also being a girl kind of a materialistic one sometimes I love to shop and get my nails done.

week 1 EOC. Quality customer experience

A time where I have had good quality customer experience was when I had went back to Arizona for mu cousin's funeral. We went to this resturant Garcias. It was the only place where we can think of to eat at the time of night and somthing we would all like. It was about 30 minutes untill closing. and there was nine of us too. We had just got back from my cousins funeral so we were all pretty down. It was about eleven o' clock p.m. we were all so tired, we had'nt had no sleep from driving since four a.m . The servers and hostess were so nice they did'nt mind us being there so late. There were so nice to us and gave us the best service we have ever had in a resturant. Not mad or no attitude about anything. They were more than happy to serve us. We didn't have to ask for more of anything they refilld our chips, salsa, and drinks with no qustions. They couldnt have been more than happy to serve whatever we wanted. They even came and had convorsations with us like they had known us forever. They made all of us feel right at home. We couldn't have been more comfortable. My cousin even spilled his soda all over the table and they had no attitude to clean it up. So super friendly. They got a great tip from us in the end. They made us feel so much better. We were very satisfied when we left the resturaunt.